Refund policy

Intro text

We want every student to feel confident when joining our online solo course. Since this is a digital learning program with immediate access to all lessons, resources, and downloadable files, our refund rules are designed to ensure fairness while protecting the value of our content. Please read the policy below carefully before enrolling.

Eligibility for refund

Refund requests are only considered if the student has not completed more than 10% of the course modules. Once progress exceeds this limit, refunds cannot be issued under any circumstance.

Access-based restriction

Because the course includes instant access to video lessons, templates, downloadable resources, and private tools, refunds are not available once any downloadable content has been accessed or used.

Refund request window

All refund requests must be submitted within 7 days of enrollment. Requests beyond this time frame are automatically declined.
How to request a refund
To request a refund, students must email our support team with:

• Full name

• Registered email address

• Payment receipt

• Reason for refund request

*** Our team will review your request within 3–5 business days.

Refunds are not available for:

f your refund is approved, the amount will be returned to your original payment method within 7–14 business days depending on your bank or provider.

• Course purchased with a discount or promotional offer

• Students who downloaded course files

• Students who completed more than 10% of the course

• Change of mind after full access is granted

• Poor internet connection or device issues from the student’s side

Refund approval & processing

If your refund is approved, the amount will be returned to your original payment method within 7–14 business days depending on your bank or provider.

Contact support

If you have any questions about this refund policy or need assistance, please email our support team anytime & we will respond around 3 days:
info@courso.com